Cancellation of your booking

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when the unexpected happen!


The trip is booked and everything is ready, unfortunately there are circumstances which make you have to cancel your booking of a coach.

When you book through, you can your reservation up to 14 days before your departure.

If the trip is canceled later than 14 days before departure, we can not guarantee free cancellation. In most cases, however, we will be able to find a solution that all parties can be satisfied with.

Opsamlings sted for bus dækket i sne

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If you end up making use of our cancellation, it's important to remember these few things:

  • The time of cancellation is availble from when we have been made aware of this!
  • It is your responsibility that we have been alerted of the cancellation!
  • We get a lot of email and generally we are good at reading and answering everything, but we still recommend that you call for cancellations, so everyone is 100% sure that we have received this
  • Cancellations of bookings made during the weekend or on public holidays will be processed on the first coming working day.
  • If the limit for cancellation is on a weekend and therefore you suspect that you will be in the process of canceling the trip please contact us as soon as possible so that we can find a solution
  • Return payment of a canceled trip will be made to the same payment form as used when ordering.
  • Remember to give us an account number if you have made a bank payment
Bus med chauffør der køre dobbeltdækkerbus

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